Viewing FXS Port Status

You can view the status of FXS ports (channels). The page on which the port status is displayed also allows you to reset a port (see Resetting an Analog Channel) and configure a port name (see Configuring an FXS Port Name).

➢ To view FXS port status:
1. Open the Port Status page:
● Navigation tree:Monitor menu > Monitor tab > Summary folder > Port Status.
● Monitor home page: Click an FXS blade (see Viewing Device Status on Monitor Page).
2. From the drop-down list, located on the top of the page, select the required FXS blade; the blade's FXS ports are displayed:

Each row of ports depicts a specific 50-pin FXS connector on the specific FXS blade (rear panel), where the top row is the right-most connector (channels 1-24), the middle row the middle connector (channels 25-48) and the bottom row the left-most connector (channels 49-72).

3. Port status is indicated by the color of the port icons:

Color of Port Icon

Description

- Green

Indicates that the telephone connected to the FXS port is currently in a call.

- Gray

Indicates that the telephone connected to the FXS port is in idle state (i.e., on-hook state).

- Blue

Indicates that the telephone connected to the FXS port is in off-hook state, but no call has been established.

- Orange

Indicates that the FXS port has been activated for Lifeline. The Lifeline telephone must be connected to Port 1 and the Lifeline interface (PSTN / PBX) to Port 25. Lifeline is activated upon a power outage.

- Red

Indicates that the FXS port is faulty and in Out-of-Service status. Out-of-Service status is due to a hardware problem (such as SPI error or thermal shutdown) or due to a DSP failure. The device sends the SNMP alarm, acPortServiceAlarm to indicate this port status.

If Out of Service is due to a port grounding event (i.e., short circuit), the port is returned to service (alarm cleared) if the event is resolved within 10 seconds. If the event remains after 10 seconds, the port remains in Out-of-Service state and the device periodically (every 30 seconds) checks whether the event has been resolved. When the event is resolved, the port is returned to service (alarm cleared). Instead of waiting for the device's periodic polling, you can immediately refresh the port's status by resetting the port (see Resetting an Analog Channel).
4. To view detailed information of a port, click its port icon, and then on the table displayed at the bottom of the page, click the desired tab (SIP, Basic, RTP/RTCP, or Voice Settings):

Port Status Description per Tab

Tab

Field

Description

SIP

Endpoint Status

Status of endpoint:

■ "IDLE": No call
■ "ACTIVE": Active call

Assigned Phone Number

Phone number of the port.

MWI Information

Indicates if the phone has a voice-mail message (Message Waiting Indicator):

■ "yes": Endpoint has a voice-mail message.
■ "...": No voice mail for the endpoint.

Call ID

Call ID number of the call (SIP Call-ID header).

Call Originator

Caller:

■ "TEL": Call made from Tel side (i.e., the port)
■ "IP": Call made from IP side

Source Tel Number

Telephone number of the caller.

Destination Tel Number

Telephone number of the called party.

Redirect Calling Number

Telephone number of the redirected number.

Remote Signaling IP

IP address used for SIP on the IP side.

Remote RTP

IP address and port used for RTP on the IP side.

Call Establishment Duration

Length of time (in seconds) it took to establish the call.

Call State

Current state of the call:

■ "IDLE": No call.
■ "SETUP": Signaling to setup call (SIP INVITE).
■ "ALERT": Ringing at remote end (SIP 180 Ringing).
■ "RINGBACK": Ringback played to port.
■ "SESSION": Call has been answered and is established.
■ "RELEASE": Call has been terminated (SIP 200 OK).

Fax State

Currently, not in use.

Coder + PTime

Coder and packetization time used for the call.

Call Type

Type of call:

■ "Voice": Voice call
■ "Fax": Fax call

Call Establishment Method

Mode of call:

■ "Normal": No early media during SIP session establishment (before call accepted).
■ "EarlyMedia": Media sent (e.g., announcements) before call accepted by called party.

DTMF Selected Method for Tx/Rx

DTMF Transport method used for the call. For configuring the transport method, see Configuring DTMF Transport Types.

Basic

Status

Status of port:

■ "Inactive": No call
■ "Active": Active call

Call ID

Call ID of the call (SIP Call-ID header).

Endpoint ID

ID of endpoint.

Call Duration

Call duration (in seconds) from when call was established.

Call Type

Type of call:

■ "Voice": Voice call
■ "Fax": Fax call

Call Destination

IP address of called party.

Coder

Coder type

Last Current Disconnect Duration

Duration of the last current disconnect signal (far-end call party has disconnected call).

Hook

Displays the hook state ("On Hook" or "Off Hook").

Ring(0-Off, 1-On)

Displays the ringing state ("Off" or "On").

Line Connected

Displays whether the line is connected or not ("Disconnected" or "Connected").

Line Polarity

Displays the line polarity ("Positive" or "Negative").

Message Waiting Indication

Displays whether MWI is enabled or disabled.

RTP/RTCP

RTP Direction

Direction of RTP:

"Tx & Rx": both directions (transmit and receive)

Local UDP Port

Local UDP port on the device.

Remote IP Address

IP address of the remote IP side.

Remote UDP Port

Port of the remote IP side.

Rx Octet Count

Total number of received packets.

Tx Octet Count

Total number of transmitted packets.

Network Jitter

Network jitter (in msec).

Roundtrip Delay

Round-trip delay time (in msec).

Packet Loss

Packet loss (in %).

RTCP XR Factor

R-factor for MOS estimation (if RTCP XR is enabled).

Remote RTCP CName

RTP Control Protocol (RTCP) Canonical Name (CNAME) - persistent transport-level identifier for an RTP endpoint.

Voice Settings

Coder

Displays the voice coder used.

Frame Duration

Frame duration (in msec).

Echo Canceller

Displays whether echo cancellation is enabled or disabled.

Silence Suppression

Displays whether silence suppression is enabled or disabled.

Input Gain

Displays the input volume gain (in dB).

Voice Volume

Displays the voice volume (in dB).

Enabled Detectors

Displays enabled detectors (e.g., AMD).

DTMF Transport Type

Displays the DTMF transport type (e.g., RFC 2833).

Fax Transport Type

Displays the fax/modem transport type (e.g., T.38).